Return & Replacement Policy
Step 1: Check if your product meets all the conditions for returning a product.
Step 2: Contact Techmation Customer Service to submit a complaint / request for return.
Step 3: Fill in the return form given with the invoice.
Step 4: Choose your preferred method of product return when you call Customer Service.
Step 5: Your returned product will go through a Quality Check.
Step 6: If validated, you will get product Return / Replacement.
NOTE:
★You must show the original Customer Copy of the Invoice to authenticate your purchase, at the time of handing over the product.
How to make a product return & what do I need?
Contact Customer Service at info@techmationbd.com or 01841769134 to confirm that your product is eligible for return. We will explain to you the return procedure, and arrange a pick-up. Please be prepared to give the following information when you call Customer Service:
- Your order number.
- The reason for the return.
- The original copy of the Customer Copy of the Invoice
- The method of the return/replacement that you would prefer and the necessary information associated.
- Where and when the product should be picked-up.