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Return & Replacement Policy

Step 1: Check if your product meets all the conditions for returning a product.

Step 2: Contact Techmation Customer Service to submit a complaint / request for return.

Step 3: Fill in the return form given with the invoice.

Step 4: Choose your preferred method of product return when you call Customer Service.

Step 5: Your returned product will go through a Quality Check.

Step 6: If validated, you will get product Return / Replacement.

 

NOTE:

You must show the original Customer Copy of the Invoice to authenticate your purchase, at the time of handing over the product.

 

How to make a product return & what do I need?

Contact Customer Service at info@techmationbd.com or 01841769134 to confirm that your product is eligible for return. We will explain to you the return procedure, and arrange a pick-up. Please be prepared to give the following information when you call Customer Service:

  1. Your order number.

  2. The reason for the return.

  3. The original copy of the Customer Copy of the Invoice

  4. The method of the return/replacement that you would prefer and the necessary information associated.

  5. Where and when the product should be picked-up.